We have used the Concierge for about 4 years. The service has been 5 star. We live in our house on Longboat Key for about 4 months of the year and they do a top class job of looking after it while we are away. They also manage all our service providers and pay all our bills. Our permanent home is in the UK and we receive regular reports by email while we are away. The house is always pristine when we return. The owner of the business ,Dayana, is a delight to deal with.